This Cookie Policy explains how Mihro may use cookies, local storage, session storage, and similar technologies when users access the platform.

Mihro is a residential operations platform used by residential complexes, property managers, administrators, staff members, and residents.

Cookies are small text files stored on your device by a website or web application.

Local storage and session storage are browser-based storage technologies that help an application remember information such as preferences, session state, or user interface settings.

Mihro may use these technologies to operate the platform, keep users signed in, remember preferences, improve security, and provide a better user experience.

Mihro may use the following types of cookies or browser storage:

These are required for the platform to work correctly.

They may be used for:

- user authentication; - session persistence; - secure access to protected pages; - remembering whether a user is signed in; - protecting the service from unauthorized access; - keeping the application stable while navigating between pages.

Without essential cookies or storage, certain parts of Mihro may not function properly.

Mihro may store user preferences such as:

- selected language; - mobile navigation preferences; - notification preferences; - theme or display preferences; - PWA installation or app-like behavior; - dismissed messages or interface settings.

These preferences help provide a smoother and more personalized experience.

Mihro may use cookies or storage to support:

- secure login sessions; - refresh or session restoration; - logout behavior; - role-based access; - tenant-scoped access; - security checks.

Authentication and session data are used to help ensure that residents, staff, and administrators can only access the information they are authorized to view.

Mihro may use analytics or performance tools in the future to understand how the platform is used and to improve reliability and usability.

If analytics tools are enabled, they may collect information such as:

- pages visited; - approximate device or browser type; - interaction patterns; - performance and error information.

Mihro does not use analytics cookies unless those tools are configured and disclosed.

Mihro does not currently require marketing cookies for core platform functionality.

If marketing cookies are added in the future, this Cookie Policy will be updated to explain their purpose and how users can manage them.

Mihro may use cookies and storage to:

- authenticate users; - keep users signed in; - remember language and interface preferences; - support PWA behavior; - protect accounts and sessions; - improve platform reliability; - provide role-based access to resident, admin, and staff features; - remember selected settings inside the application.

Mihro may rely on trusted third-party service providers for hosting, database infrastructure, storage, email delivery, monitoring, and operational support.

Some third-party services may use cookies or similar technologies as part of their own services.

Provider details may be shared with customers upon request where appropriate.

You can control cookies through your browser settings.

Most browsers allow you to:

- view cookies; - delete cookies; - block cookies; - clear local storage; - clear session storage; - manage site permissions.

If you block or delete essential cookies or storage, some Mihro features may stop working correctly. You may need to log in again or reconfigure preferences.

Mihro may be used as a Progressive Web App on supported devices.

When added to a phone home screen, Mihro may use local storage, session storage, or similar mechanisms to keep the app experience consistent, remember preferences, and restore sessions where supported.

Native mobile applications may use secure storage instead of browser cookies.

We may update this Cookie Policy from time to time.

When changes are made, the “Last updated” date will be revised.

For questions about this Cookie Policy, contact:

[Contact Email]